Official privacy documentation

77jo Privacy Policy
We are committed to protecting your information

How your personal information is collected, stored, and used — all explained transparently, right here.

Last Updated: January 2026

At 77jo, your privacy genuinely matters to us. We believe you have the right to know — what data we hold about you, why we hold it, and exactly how it is used. This Privacy Policy answers all of those questions directly.

By using the 77jo platform or creating an account, you agree to this Privacy Policy. Please take a moment to read it in full before you get started.

Our commitment: Your personal information will never be sold or shared with third parties without your permission.

1 What Information We Collect

Certain information must be collected to register on the 77jo platform and deliver our services. This falls into three main categories — what you provide directly, what is collected automatically as you use the platform, and what we receive from third parties.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Identity Verification & KYC
Contact Information Email, mobile number Account registration & support
Financial information BKash/Nagad/Rocket number Payment Processing
Device Information IP address, browser type, OS Security & Fraud Prevention
Usage Data Game history, transaction logs Service Improvement & Support
Cookie Information Session cookies, preference cookies Improving the User Experience

We never collect information that is not needed. Every piece of data we gather has a specific and legitimate reason behind it. If you feel any particular information should not be collected, please let customer support know.

2 How your information is used

77jo uses your information only for specific purposes. If your data is ever needed for anything beyond those purposes, you will be informed in advance and your consent will be obtained. The primary uses are listed below:

  • Account management: For registration, login, and profile updates
  • Payment Processing: To process deposits and withdrawals securely
  • KYC verification: To verify identity and keep your account secure
  • Customer Support: To resolve your issues quickly
  • Fraud Prevention: To detect and prevent suspicious activity
  • Service Improvement: Analyzing usage patterns to improve the gaming experience
  • Legal liability: To meet requirements from government or regulatory bodies
  • Personalized Experience: Promotions and game recommendations tailored to your preferences

Your data is never shared with third parties for marketing purposes. You can opt out of email or SMS communications at any time.

3 Who We Share Your Data With

77jo does not sell your personal information. That said, limited data may be shared with trusted partners where necessary to deliver our services. Every partner operates under strict confidentiality agreements.

  • Payment Processor: bKash, Nagad, Rocket — only the information necessary to complete transactions
  • Game Provider: Minimum data required to run games properly
  • Identity Verification Service: To complete the KYC process
  • Government Authorities: To comply with legal obligations or court orders
  • Anti-fraud services: To prevent fraud and money laundering

For any data sharing beyond the cases above, your prior consent will be obtained. In the event of a company merger or acquisition, users will be notified in advance.

5 Security Measures

77jo protects your data using industry-leading technology. Beyond the technical safeguards, our team actively monitors security on an ongoing basis.

  • SSL/TLS encryption: All Data Transfers are Encrypted
  • Two-Factor Authentication (2FA): An extra layer of protection at login
  • Firewall & DDoS Protection: To keep servers secure
  • Regular Security Audits: Operated by Third Parties
  • Encrypted database: All Stored Data is Encrypted
  • Suspicious Activity Alerts: Instant notification on suspicious login

Important: 77jo will never ask for your password, OTP, or payment PIN via email or phone. Any such request is a scam — report it to support immediately.

6 How Long We Retain Your Data

77jo does not store your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and the purpose of the service.

  • Account information: For the duration the account is active and 5 years after closure
  • Transaction History: 7 years as required by legal obligation
  • KYC documents: 5 years after account closure
  • Customer Support Log: 3 Years
  • Cookies & Session Data: Until end of session or up to 1 year
  • Marketing Data: Deleted as soon as you opt out

Once the retention period ends, your data is securely deleted or anonymized in a way that makes it impossible to identify you.

7 Your privacy rights

At 77jo, you have full control over your own data. Your key rights are listed below — contact customer support any time you wish to exercise any of them.

Right to Access Your Data

You may request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You may request a download of your data in a standard format.

Right to object

You can object to the processing of your data for specific purposes.

8 Protection of minors

77jo strictly prohibits registration by anyone under 18. We do not knowingly collect or store data from minors. If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

A note for parents — if you believe your child is using this platform, please contact customer support right away. We take responsible gaming seriously.

9 Privacy Policy Updates

77jo may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered email or a notice on the platform. The date of the latest update will always appear at the top of this page.

Continued use of 77jo after any changes have been made constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

10 Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us. Our privacy team typically responds within 48 hours.

Live Chat:
Available on the platform 24/7

For more information, visit our FAQ page View or About us Visit the page.

How 77jo handles your Protects Your Privacy

Not just words, but action — every technology and policy we use is built to protect your data.

End-to-end encryption

Every data transfer from your device to our servers is protected by SSL/TLS encryption. No outside party can access or read your information.

Rigorous KYC process

Every account goes through identity verification. This ensures that only real, adult individuals are playing on the platform.

Independent Security Audits

Third-party cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

No Sale of Personal Data

Your personal information is never sold to advertisers or data brokers. Your data is used solely to provide your service.

Suspicious Activity Alerts

If a login attempt is detected from an unrecognized device or unusual location, you receive an instant notification — so your account is always on your radar.

Your data, your control

From your profile settings, you can manage your marketing preferences, cookie consent, and notifications — all on your own terms, whenever you like.

Start Gaming Safely At 77jo

Your privacy is protected, your data is safe — join now and enjoy with complete peace of mind.

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